Advanced Beginner: 2.75 – 2.99

An advanced beginner understands the basic rules, scoring, and fundamentals of pickleball and is beginning to play more consistently. These players can sustain short rallies, are developing shot control, and are starting to understand court positioning and game strategy.

Intermediate: 3.0 – 3.99

Intermediate players demonstrate improved consistency, ball control, and footwork. They can sustain longer rallies, execute a wider variety of shots, and understand doubles strategy and partner positioning. These players are becoming more confident in competitive and recreational match play.

Advanced: 4.0+

Advanced players exhibit a high level of consistency, control, athleticism, and strategic awareness. They can execute shots effectively under pressure, adapt to different playing styles, communicate well with partners, and compete at a high level in tournament or advanced recreational play.

Cancellation & Refund Policy

North & South America Trips

• At the time of booking, an initial deposit is required to secure your reservation.

• Final payment is due 90 days prior to departure.

Cancellation Schedule

• 91 days or more prior to departure:

  • 50% refund of the initial deposit

• 90 to 61 days prior to departure:

  • 25% refund of total payments made

• 60 days or fewer prior to departure:

  • No refunds

Failure to submit final payment by the due date may result in cancellation of your reservation without refund of prior payments made.

European Trips

• At the time of booking, an initial deposit is required to secure your reservation.

• Final payment is due 120 days prior to departure.

Cancellation Schedule

• More than 120 days prior to departure:

  • 25% refund of the initial deposit

• 119 to 61 days prior to departure:

  • 25% refund of total payments made

• 60 days or fewer prior to departure:

  • No refunds

Failure to submit final payment by the due date may result in cancellation of your reservation without refund of prior payments made.

Travel Protection

Platinum Pickleball Travel strongly recommends purchasing comprehensive travel insurance that includes:

• Trip cancellation

• Trip interruption

• Medical expenses

• Emergency evacuation

• Lost or delayed baggage

Cancellation Procedures

All cancellations must be submitted in writing via email. Refund eligibility is determined based on the date written notice is received.

Force Majeure

Platinum Pickleball Travel shall not be held liable for cancellations, delays, or changes caused by circumstances beyond our control, including but not limited to natural disasters, government restrictions, weather events, strikes, pandemics, or supplier/vendor disruptions.

1. General Disclaimer

Platinum Pickleball Travel acts solely as an independent organizer and seller of travel-related services, including accommodations, transportation, activities, excursions, and instruction provided by third-party vendors.

We are not responsible for delays, cancellations, schedule changes, weather conditions, natural disasters, acts of God, political unrest, pandemics, government restrictions, labor disputes, transportation interruptions, supplier failures, or any other events beyond our control.

We reserve the right to modify, substitute, postpone, or cancel any portion of a trip or itinerary when deemed necessary for safety, operational, or logistical reasons.

Refunds, credits, or compensation for such changes are solely at the discretion of Platinum Pickleball Travel and subject to vendor recovery policies.

2. Assumption of Risk

Participants understand and acknowledge that travel and athletic activities involve inherent risks, including but not limited to:

• Physical injury

• Illness or disease

• Transportation accidents

• Property loss or theft

• Weather-related hazards

• Food or water-related illness

• Equipment failure

• Acts of third parties

• International travel risks

• Death

Participation in all activities is voluntary, and each Participant knowingly and freely assumes all associated risks.

3. Activity Participation

Platinum Pickleball Travel is not liable for injuries, accidents, illnesses, losses, or damages resulting from participation in any activities during the trip, including but not limited to:

• Pickleball

• Hiking

• Water sports

• Horseback riding

• Cycling

• Ziplining

• Fitness activities

• Excursions

• Optional activities

Participants are responsible for determining their own physical fitness and ability to safely participate.

4. Transportation & Flights

Platinum Pickleball Travel is not responsible for:

• Flight delays or cancellations

• Missed connections

• Lost or delayed baggage

• Airline schedule changes

• Transportation interruptions

• Immigration or customs delays

If travel delays cause a Participant to miss a scheduled group departure, transfer, or activity, the Participant is solely responsible for arranging and paying for alternative transportation and accommodations.

5. Hotels, Resorts & Third-Party Providers

We carefully select reputable hotels, resorts, instructors, transportation providers, and vendors; however, Platinum Pickleball Travel is not responsible for accidents, injuries, damages, losses, theft, maintenance issues, or service failures caused by third-party providers.

Participants should immediately notify both hotel staff and Platinum Pickleball Travel regarding any safety or service concerns.

6. Theft, Loss & Personal Property

Platinum Pickleball Travel is not liable for loss, theft, or damage to personal belongings, including but not limited to:

• Passports

• Identification

• Electronics

• Luggage

• Jewelry

• Cash

• Sporting equipment

• Personal valuables

Participants are solely responsible for safeguarding their personal property throughout the trip.

7. Health & Medical Responsibility

Participants acknowledge that travel and athletic participation may expose them to physical exertion, environmental conditions, allergens, illnesses, and medical risks.

Platinum Pickleball Travel is not responsible for:

• Illness

• Allergic reactions

• Food or water-related conditions

• Sunburn or heat-related illness

• Insect bites

• Injuries

• Medical emergencies

Participants are responsible for consulting with a physician regarding their fitness for travel and participation.

Participants are also responsible for obtaining any necessary vaccinations, medications, travel documentation, or medical insurance.

8. Event Changes & Cancellations

Platinum Pickleball Travel reserves the right to cancel, postpone, reschedule, substitute instructors, or modify itineraries due to:

• Low enrollment

• Safety concerns

• Instructor availability

• Vendor issues

• Weather conditions

• Force majeure events

• Operational necessities

If an event is canceled directly by Platinum Pickleball Travel prior to departure, Participants may receive either:

• A travel credit, or

• A refund limited to recoverable amounts from vendors and suppliers

No refunds will be issued for circumstances outside our control.

9. Pricing & Trip Adjustments

Trip pricing is based on current exchange rates, fuel costs, taxes, resort fees, transportation costs, and vendor pricing at the time of publication.

Platinum Pickleball Travel reserves the right to adjust trip pricing prior to final payment due to significant increases in operational or supplier costs.

Such adjustments do not constitute grounds for penalty-free cancellation.

10. Camp Instructors & Staff

Our instructors and hosts are carefully selected to provide an exceptional experience. However, Platinum Pickleball Travel reserves the right to substitute instructors, coaches, guides, or staff members at any time due to unforeseen circumstances.

Instructor substitutions do not constitute grounds for cancellation or refund.

11. Participant Responsibility

Participants must:

• Be at least 18 years of age, or

• Be accompanied by a parent or legal guardian

Participants are responsible for complying with:

• Local laws

• Resort policies

• Safety instructions

• Activity guidelines

• Travel requirements

Platinum Pickleball Travel reserves the right to remove any Participant from a trip without refund for behavior deemed unsafe, disruptive, illegal, abusive, or harmful to the experience of others.

12. Photo & Video Release

By participating in a trip or event, Participants grant Platinum Pickleball Travel permission to use photographs, videos, and other media captured during the trip for marketing, advertising, promotional, and social media purposes without compensation.

Participants may opt out in writing prior to departure.

13. Travel Insurance Recommendation

Platinum Pickleball Travel strongly recommends purchasing comprehensive travel insurance that includes:

• Trip cancellation

• Trip interruption

• Medical coverage

• Emergency evacuation

• Lost baggage coverage

Travel insurance is the Participant’s responsibility.

14. Limitation of Liability

To the fullest extent permitted by law, Platinum Pickleball Travel, its owners, affiliates, employees, contractors, instructors, agents, and partners shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from participation in any trip, activity, or event.

By participating, the Participant agrees to release, waive, and hold harmless Platinum Pickleball Travel from claims arising from risks inherent to travel and recreational activities.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Texas.

Any disputes arising from participation in a Platinum Pickleball Travel event or trip shall be resolved exclusively in the courts located within the State of Texas.

16. Acceptance of Terms

By submitting payment, registering for a trip, or participating in any Platinum Pickleball Travel event, the Participant acknowledges that they have read, understood, and voluntarily agreed to these Terms & Conditions and Liability Waiver in full.